Refund Policy

Refund Policy for Merchandise

NO REFUND is permitted on any items purchased by you to GIVE to Strong Villages.

(Example: medicine, dental supplies, eye glasses, flip flops, village transportation)

REFUND WILL BE GIVEN AS:  merchandise credit only on items you purchased to RECEIVE.

(Example: t-shirts, cinch back packs, eco jotter)

ITEMS MUST BE RETUNED WITHIN:  14 DAYS

Return Policy details: If the items are not as described, we will offer a Merchandise Credit. In most cases this will be minus shipping and PayPal fees. We strive to provide adequate item descriptions to assit you in your decisions. Thank you for your support.

Strong Villages Inc. Refund/Cancellation Policy

Strong Villages Inc. reserves the right to refuse or cancel a trip at any time and for any reason.

If a trip is canceled by Strong Villages, another trip may be offered in case of cancellation or a refund will be offered at the time of termination. Refund to be returned within 14 days.

Note: Strong Villages is not responsible for airfare purchase. Each participant is responsible for obtaining their airplane ticket and receiving TSA passage and customs passage. A valid passport is REQUIRED on Strong Village trips. Do not attempt to travel without proper ID and passport documentation.

Trip Cancellation by Participant

Participation cancellations received within 60 days of trip may be eligible to receive a full refund less a $25 service fee. Participation cancellations received within 30 days of trip may be eligible to receive full credit on another trip or they may allow the credit to be used toward another travelers cost less a $25 service fee. Cancellations will be accepted via, mail, fax or e-mail, and must be received by the stated cancellation deadline. Cancellations received after the stated deadline will not be eligible for a refund.

Refund requests must include the name of the organization, card holder, and/or transaction number.

Refunds will be credited back to the original credit card used for payment.

Note: Strong Villages is not responsible for airfare purchase. Each participant is responsible for obtaining their airplane ticket and receiving TSA passage and customs passage. A valid passport is REQUIRED on Strong Village trips. Do not attempt to travel without proper ID and passport documentation.

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